PH Private Rooftop n Pool Amazing View Concierge

Step into the most exclusive of our penthouse units at Satori. Where neutral tones and soft textures create an ambiance of calm and refinement. This exclusive penthouse unit features a big private plunge pool with relaxing views to Tulum's jungle. Inside, the luxurious design in whites and beiges complements high-quality appliances, a fully equipped kitchen, and 2 plush king-sized beds. White Serenity invites you to indulge in effortless luxury. Washer/Dryer and a Smart TV 55 in compliment the equipment. On the rooftop, you have expansive social space for gathering with friends, enjoying romantic moments viewing Tulum's sunrise, or simply basking in the Caribbean sun.

Experience the magic of Tulum at Satori, nestled just 4 minutes from the main avenue and 1 km into the jungle, providing the perfect blend of tranquility and easy access to the action. Only 3.5 km away, dive into the vibrant hotel zone, with its numerous beach clubs lining the stunning Caribbean coast. The route from Tulum Avenue offers convenient access to shops, restaurants, pharmacies, and a gas station. For a lively evening, the renowned Calle 7 in La Veleta, with its eclectic mix of restaurants, bars, and boutiques, is just a short trip away.

Your Stay Essentials

Concierge:
Your reservation includes full access to our in-house concierge team, ready to coordinate every aspect of your trip from private chefs and massages to transportation and scooter rentals. We work exclusively with Tulum’s most trusted vendors to ensure quality and consistency. Please note that for your comfort and safety, only our pre-approved service providers are permitted on property.

Complimentary Housekeeping: Enjoy a free cleaning service every four days of your stay. This includes tidying up the bathrooms and kitchen, making the beds, and cleaning the floors.

Extra Cleaning: If you’d like a more thorough cleaning or more frequent service, just let your concierge know. (Additional fees apply and are subject to availability).

Bedding & Towels:

Linen Changes: For stays longer than six days, fresh linens and towels will be provided during your complimentary cleaning.

In-Unit Laundry: For your convenience, each unit has a washer and dryer. You can also request extra linen changes through your concierge for a small fee.

Electricity:

Power Supply Notes: Due to ongoing development in Tulum, occasional power outages may occur due to work by the CFE (Mexico's Federal Electricity Commission). These outages are sometimes announced in advance, but schedules can change. During the rainy and hurricane seasons, outages can be more frequent and last longer.

What We Provide: We have flashlights and rechargeable fans available for your use.

Electricity Usage: We are very mindful of our planet, we ask that when you leave the apartment, you please turn-off all the air conditioners, since they consume a lot of electricity, even though they are inverters.

Internet Access:

Wi-Fi Details: You’ll receive the Wi-Fi network name and password upon arrival.

Tech Support: Please contact your concierge if you experience any issues with the internet.

Possible Disruptions: Internet service may be affected during heavy rains and hurricanes.

Water:

Tap Water: The tap water is not suitable for drinking or cooking, but it’s perfectly safe for brushing your teeth and showering.

Waste Disposal:

Recycling & Trash: Each unit has separate bins for organic and inorganic waste.

Trash Removal: Our housekeeping staff will empty the trash during your complimentary cleanings. There are also larger bins available for guests outside the building.

Air Conditioning:

Optimal AC Use: The ideal setting for the mini-split AC units in this area is 24°C (75°F).

Maintenance Requests: Please report any issues with the AC immediately.

Responsible Use: Please turn off the AC/heating when you leave the unit.

Hot & Cold Water:

Faucet Operation: In Mexico, turning the tap to the right is for cold water, and turning it to the left is for hot water.

Hot Water Warm-Up: Please note that it may take a few minutes for the hot water to come through.

Your Well-being is Our Priority: At Satori, we value communication with our guests and look forward to meeting you. We will be available at the property from 9:00 a.m. to 6:00 p.m. to provide you with the best service. For your convenience, you can also contact us via phone or text message. In case of an emergency outside of these hours, please contact any member of our staff or the security guard, who will be ready to assist you.

Satori is tucked away in a quiet, secure area of Tulum’s jungle—perfect for guests seeking relaxation and nature. We cater to those who value privacy, calm, and connection. Just a short drive from the beach and main attractions, yet worlds away from the noise.

We highly recommend that you rent a car or motorcycle to experience all Tulum has to offer at your convenience. Our concierge can help you with that. Tulum's taxis are expensive.

Welcome to Satori Tulum, an exclusive sanctuary nestled in the heart of Tulum’s lush jungle. Here, luxury meets nature in perfect harmony, offering you an unparalleled getaway that blends refined architectural design, high-quality natural materials, and vibrant greenery. Immerse yourself in an Insta-worthy oasis featuring two spectacular main pools, thoughtfully curated spaces, and a serene ambiance designed to inspire relaxation and connection.

While our location is a quick 7-minute drive from both Tulum’s vibrant town center and pristine beaches, the tranquil jungle setting ensures a peaceful retreat from the bustle. The serenity of Satori Tulum and its wealth of amenities will undoubtedly make your stay memorable.

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